Refund & Returns

We hope you are satisfied with your purchase from the Ttok Store. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please follow these steps:

Confirm Return Eligibility:

The item must be unused, in its original packaging, and with all tags intact.

Contact Customer Support:

Please contact our customer support team via email, providing your order number and explaining the reason for the return.

Obtain Return Authorization:

Once we confirm your return request, we will provide a return authorization number and a return address. Please ensure this number is clearly marked on the package.

Return the Item:

Please return the item in an appropriate manner and retain proof of mailing. Return shipping costs are the customer’s responsibility unless there is a quality issue with the item.

FUTURE THINKING TRADING CO., LIMITED
ROOM 39, 3/F 143 WAI YIPSTREET KWUN TONG HK

Refund Processing:

Once we receive the returned item and confirm it meets the return conditions, we will process your refund. Refunds will be returned to the original payment account. Processing time may take 3 business days.

Refund Policy
Full Refund: If the item meets the return conditions, we will provide a full refund.

Missing or Damaged Items: If you find the item missing or damaged upon return, we reserve the right to provide a partial refund based on the actual condition of the item.

If you have any questions, please feel free to contact our customer support team. We will assist you as soon as possible.